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MODELCRAFT
STATEMENT OF POLICY
A SIGNED
CREDIT APPLICATION MUST BE ON FILE IN OUR OFFICE BEFORE ANY
SHIPMENT MAY BE MADE.
By placing an order with Modelcraft, the customer
agrees to the following terms and conditions of sale:
TERMS: All prices
listed in this catalog are "Suggested Retail Prices". The
standard retail dealer discount is 40%. An additional 2%
discount is offered if the invoice is paid within 30 days of the
shipping date. A 5% cash discount may be taken if the invoice is
paid on "Receipt of Goods" (ROG). This 5% cash discount is
inclusive of the 2%/30-day discount and payment must be received
in our offices by the date indicated on the invoice. Invoices
are due and payable in our offices 31 days from the date of
invoice. VISA and MasterCard are accepted for payment of
Modelcraft invoices.
OPENING ORDERS: Opening Order for new accounts is $100.00
RE-ORDERS: No re-order
minimum
BACK ORDERS: For
customers accepting back orders, out-of-stock items will be
listed on the packing slip only and not on the invoice. Unless
"Back Order" is specifically requested, items not shipped on
original invoice will be cancelled.
SHIPPING: United Parcel
Service (UPS) and FedEx are our primary carriers. If any other
shipping method is required customer must notify Modelcraft when
placing order. Orders are normally shipped within 24 hours of
receipt.
FREIGHT: All orders are
shipped FOB Blaine, WA or Burnaby BC. Full freight is charged to
the customer, except as follows:
1. Full freight charged on orders up to $500.00, including COD
charges if shipped COD. 2. One-half freight charged on orders
over $500.00 net. Customers requesting UPS Air, Parcel Post Air
or FedEx will pay the difference between standard and air
charges. All customers outside the continental United States or
Canada will pay the difference between these services and the
standard freight allowance given to the farthest point inside
the continental U.S. or Canada.
INTERNATIONAL CUSTOMERS:
All customers outside the North America must have a valid VISA
and date of expiry on file with Modelcraft prior to dispatch of
first order. Our standard mode of shipment (unless otherwise
requested) is Parcel Post surface (air) and DHL. CLAIMS: Invoice
and price errors MUST be reported within 10 days of date of
invoice.
RETURNS: Approval must
first be obtained from Modelcraft before returning any
merchandise. Returned items will be credited or replaced when
accompanied by invoice number. Additionally, damaged items must
include a complete list of missing/damaged parts. Claims for
goods damaged in transit must be reported to the carrier. Do not
deduct from invoice without a credit memo.
SERVICE CHARGES:
Accounts not paid in full within 31 days of date of invoice will
be charged 1.5% per month, 18% per years, on the unpaid balance.
Accounts delinquent 60 days from invoice date are automatically
submitted to a commercial collection agency for further action.
Modelcraft shall be entitled to attorney fees and all collection
costs. A 25% additional charge of the outstanding balance will
be added when an account is turned over for collection. CASH
DISCOUNTS AND FREIGHT ALLOWANCES WILL BE CHARGED BACK TO THE
CUSTOMER ON ALL INVOICES NOT PAID BY THE DUE DATE.
LATE ACCOUNTS:
Modelcraft WILL NOT MAKE SHIPMENTS TO PAST-DUE ACCOUNTS.
Accounts that are more than two weeks past due will receive an
asterisk after the company name on invoices and statements. Four
asterisks result in an open account being changed to COD.
MODELCRAFT INC. VIGOROUSLY PURSUES AND PROSECUTES ALL DELINQUENT
ACCOUNTS IRRESPECTIVE OF THE AMOUNT.
BAD CHEQUES: Returned
checks are subject to a $15.00 service charge. CASH DISCOUNTS
AND FREIGHT ALLOWANCES, BY VIRTUE OF THE RETURNED CHEQUE, WILL
BE CHARGED BACK TO THE CUSTOMER.
PRICING: Prices are subject
to change without notification.
If you have
questions or would like more information, please call or email.
CONTACT US AT:
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Modelcraft
Canada:
4312 Norfolk
St., Burnaby, B.C.
V5G
4J9 Canada
E-mail:
info@modelcraft.com
Telephone:
1.604.437.1166
Fax:
1.604.437.1164 |
Modelcraft
USA:
250 H Street. Box #57 Blaine WA
98230 USA
E-mail:
info@modelcraft.com
Telephone:
1.604.437.1166
Fax:
1.604.437.1164 |
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